Privacy Policy

1. Introduction

CopyMate ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our copy trading platform and website.

Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Create an account (such as name, email address, and password)
• Complete your profile (such as contact information and professional background)
• Connect your trading accounts (such as API keys, account IDs, and access tokens)
• Contact our support team or submit feedback
• Subscribe to our newsletter
• Participate in surveys or promotions

2.2 Information We Collect Automatically

When you use our platform, we automatically collect certain information, including:

• Usage data (such as pages visited, features used, and actions taken)
• Device information (such as IP address, browser type, and operating system)
• Location information (such as country and time zone)
• Log data (such as access times and error reports)
• Trading data (such as trade history, positions, and account balances)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Brokers and trading platforms (when you connect your trading accounts)
• Payment processors (for transaction verification)
• Identity verification services
• Marketing partners

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our platform
• Process and execute trades and copy trading operations
• Verify your identity and authenticate your access
• Communicate with you about your account and our services
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues, fraud, and abuse
• Personalize your experience and deliver relevant content
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

4.1 With Your Consent

We may share your information when you explicitly consent to the disclosure.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and data storage providers
• Payment processors
• Analytics providers
• Customer support services
• Security and fraud prevention services

These service providers are contractually obligated to use your information only as necessary to provide their services to us and in accordance with this Privacy Policy.

4.3 Brokers and Trading Platforms

We may share your information with brokers and trading platforms to facilitate the connection and synchronization of your trading accounts.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.6 Protection of Rights

We may disclose your information to protect the rights, property, or safety of CopyMate, our users, or others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your usage of our platform.

5.2 Your Cookie Choices

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the platform to function properly.
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand how visitors interact with our platform.
• Marketing Cookies: Track your browsing habits to deliver targeted advertising.

5.2 Your Cookie Choices

You can manage your cookie preferences through our cookie consent banner or your browser settings. Please note that blocking certain cookies may impact your experience on our platform.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your information:

• Access: You can request access to the information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your information.
• Objection: You can object to our processing of your information.
• Restriction: You can request that we restrict the processing of your information.
• Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: You can withdraw your consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection.

9. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.

10. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our platform after the posting of changes constitutes your acceptance of such changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@copymate.com

Address: 123 Trading Street, New York, NY 10001, USA